How long does a full charge last? Is fast charging supported?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking details once your order has shipped.
When will my order ship?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.
How long is international delivery?
We offer 30-day hassle-free returns. Items must be unused, unworn, and in original condition with tags attached.
What should I do if my earbuds have static, won’t charge or keep disconnecting?
To initiate a return, please visit our Return Policy and follow the instructions. If you need an exchange, please contact our support team.
Do these headphones support HD clear calls?
Check out our Size Guide on each product page for detailed sizing information. If you’re unsure, feel free to reach out to us for recommendations!
Can I wear them while showering or swimming?
Yes, our products are designed to fit true to size. However, fit may vary slightly depending on the style. We recommend checking the size chart before purchasing.
If you didn’t find what you’re looking for, feel free to contact us at dexaru.com. We’re happy to help!